Get a share of 2 million Velocity Points*

Terms & Conditions

*Get a share of 2 million Velocity Points (Promotion). The Promotion commences at 00:01 am AEST on 10 October 2023 and ends at 11:59 pm AEST on 29 October 2023 (Promotion Period). To participate in the Promotion, Velocity Frequent Flyer members must, during the Promotion Period, complete at least one redemption via either of the following redemption options: (1) through the Velocity Rewards Store; or (2) online at MYER, not in a physical store (Eligible Share Transaction). Multiple redemptions are allowed. By making an Eligible Share Transaction/s, you will receive a share of 2 million Velocity Points.

At the end of the Promotion Period, Velocity will allocate the 2 million bonus Velocity Points between Velocity members who made at least 1 Eligible Share Transaction during the Promotion Period. The number of Velocity Points allocated to you will depend on the number of Velocity Points redeemed by you and other Velocity members who participated in the Promotion during the Promotion Period. If you make at least 1 Eligible Share Transaction during the Promotion Period, you will be eligible for a percentage of the total available bonus Velocity Points, calculated based on the number of Velocity Points you redeem in Eligible Share Transactions, divided by the total number of Velocity Points redeemed by all Velocity members (including you) in all Eligible Share Transactions. No part Velocity Points will be awarded. If the number of Velocity Points awarded is a decimal, the Velocity Points awarded will be rounded down to the nearest whole number. Your bonus Velocity Points will be credited to your Velocity account by 31 December 2023. 

Velocity Rewards Store Terms and Conditions

¹ Redemption of Points for Products is subject to the Velocity membership Terms and Conditions, Velocity Rewards Store Terms of Use and any other terms and conditions disclosed at the time of redemption (including gift card terms and conditions). The Velocity Rewards Store is hosted by Collinson Group Limited (ACN 083 835 661). Products ordered through the Rewards Store will not be dispatched until the relevant Points have been deducted from the member's Velocity account. Deliveries will only be made to a physical address in Australia (PO box deliveries will not be accepted). Rewards Store orders are usually delivered within 14 business days of the order being successfully processed (i.e. Points and any cash payment are received). Delivery dates may vary from time to time. Please review all terms and conditions before making your selection, as refunds or replacements are not provided if you change your mind or make a wrong selection. You’re entitled to the benefit of statutory consumer guarantees for products you get from the Rewards Store. Please see Velocity Rewards Store Terms and Conditions for further information. Please inspect a product as soon as possible after delivery to confirm it matches the description provided and is of acceptable quality. If you have an enquiry relating to a purchased product (e.g. the product is damaged or faulty upon delivery), please contact Collinson using the Member Support page, email CustomerServiceVelocity@collinsongroup.com or call the Velocity Membership Contact Centre.

Myer Terms and Conditions

² These terms and conditions should be read in conjunction with the Velocity membership Terms and Conditions, Velocity Privacy Policy, MYER Online Shopping Terms and Conditions, MYER Returns Policy and MYER Privacy Policy (“collectively Terms and Conditions”). The use and access to Velocity Points and/or myer.com.au will be acceptance of these Terms and Conditions. Velocity Points can be redeemed, in part or in full, online at myer.com.au excluding purchases of MYER Gift Cards, Coles Group & MYER Gift Cards, payments towards a MYER credit card, instore purchases and phone orders. A minimum redemption of 3,000 Velocity Points can be made online at myer.com.au per order/transaction. You cannot redeem Velocity Points for more than the total amount of your purchase. Points are not redeemable or exchangeable for cash or any other tender. Velocity members may pay for purchases online at myer.com.au using a combination of Velocity Points and a credit card, debit card, MYER Gift Card, MYER Reward Card Coles Group & MYER Gift Card. The MYER Returns Policy applies to all orders/transactions. Any items received as a result of Velocity Points redemption may only be refunded for the applicable Points value redeemed for such item. Change of mind refunds will be provided as a MYER Returns Card (valid for three years from the date of issue) for the portion paid using Velocity Points. Any remaining balance not paid by Velocity Points will be returned in the same tender as per the MYER Returns Policy. Refunds provided due to a consumer guarantee or relevant regulation such as faulty items will be credited back to the original Velocity account used to pay in the original order/transaction for the amount of Points originally redeemed. MYER one Credits will be applied to the total transaction amount paid, as per the MYER one terms and conditions. All Velocity Program enquiries are to be directed to the Velocity member support team on 13 18 75 8am-8pm AET Monday-Friday and 9am-6pm AET Saturday-Sunday. For any enquiries regarding MYER products, orders or delivery, please contact the MYER Customer Experience Team directly on 13MYER (13 69 37) from 9am-6pm AET, Monday- Friday and 10am-5pm AET, Saturday-Sunday. Velocity account details will be shared with MYER to allow you to redeem Velocity Points which includes your Points balance and redemption value, and to allow MYER to process your order. For details of MYER’s Privacy Policy, see here. See here for Velocity’s Privacy Statement and Privacy Policy. MYER and Velocity reserves the right, in their sole discretion, to refuse, hold or assess the use, access or removal of Velocity Points, in circumstances such as network failure, tampering, unauthorised intervention, fraud (actual or suspected), technical failure. MYER reserves the right at any time and without prior notice to change these terms and conditions including the qualifying goods and services and to suspend or terminate the Velocity redemption at MYER program.